Lockdown Shipping Information Update
** Please note shipping update due to Victorian Lockdown 6 regulations.
All orders placed during this period will be packed and shipped after the end of lockdown. We thank you for your patience.
We ship with Australia Post eParcel, dispatch from Bendigo, Victoria, Australia.
Standard shipment orders will be dispatched within 1 business day of receipt of payment - shipping time is an additional 3-6 business days from dispatch date.
All shipping & product prices are in $AUD. Jools Style Store ships to Australian addresses only.
Standard Shipping costs
All ordered under $100 - $10 flat rate
All orders over $100 – free shipping
Local orders of $50+ in Bendigo, Australia within 10km of the CBD - free* shipping. *Excludes Jools Salon gift wrapped vouchers under $100
You will receive an email the day we dispatch - ensure your email address correct so you will receive this.
Australia Post will email your eParcel tracking number and updates as your parcels moves through the network.
Any parcels returned to us due to incorrect address supplied will incur an extra charge to you, to re-post.
We aim to dispatch within 1 business day of ordering, and Australia Post stipulates that it takes between 3-6 business days to deliver - please check your parcel for its whereabouts within a week of ordering and keep an eye out for it to be sitting at your Local Post Office for pick up.
All parcels require a signature on delivery and cannot be left at the door**. It will be attempted to be delivered and then transferred to your Local Post Office for collection.
**During the coronavirus COVID-19 pandemic, local deliveries within the Bendigo area will be left on the doorstep providing contactless delivery.